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virginruinedntl · 16-06-2011, 11:25

exactly, i read that 400mb is the max the superhub can handle, i don't know why virgin don't buy their hardware that will last for years, they give out non-doscis3 modems and still give out some non-h264 v+ boxes. Maybe the virgin staff get paid for short-term performance and don't have an incentive to look out for the long-term success of virgin, a bit like the banking crisis.

If i were virgin i'd give gigabit capable doscis3 modems and modem/wireless routers for those who want to pay extra for 1 of those and stop giving out the scientifica v+ boxes and instead sell the boxes and modems that don't meet those requirements to a foreign cable company. Doesn't make sense to have customers upgrading their modems and boxes every few years when we know cable is capable of gigabit so 400mb superhubs should never have been given out, they should be gigabit capable.

I'm still quite annoyed that virgin messed up the 100mb upgrades as my broadband went from 20mb to 2-7mb as the QAM codes had changed and the cabinet across the road needed changing. Why didn't virgin remotely update all the cabinets in the country instead of leaving customers with slow broadband without them being informed. Poor management by vm for the 100mb upgrade.

I wonder what virgin will do for customers when they release 200mb as most ethernet ports in the uk are only 10/100. Will they give out pci gigabit cards or pcmia gigabit cards for users who don't have gigabit ethernet. Alot of users would have no clue how to install a pci or pci-e card. I can see alot of customers furious with vm whenever they decide to upgrade to 200mb as a result of not having gigabit ethernet ports. Virgin would probably have to charge customers who have 10/100 alot of money for an engineer to install a card as most people have never opened up their desktop case.

Is 100mb a new tier now? 10/30/50/100mb, are those the tiers for new customers? Bt infinity averages at 37mb for customers and apparently they will be upgrading it to 80mb from 40mb soon which would be very tasty.

16-06-2011, 11:25	#2247
virginruinedntl Inactive Join Date: Dec 2008 Posts: 391	Re: [Update] ALL 20>30Mb upgrade discussion exactly, i read that 400mb is the max the superhub can handle, i don't know why virgin don't buy their hardware that will last for years, they give out non-doscis3 modems and still give out some non-h264 v+ boxes. Maybe the virgin staff get paid for short-term performance and don't have an incentive to look out for the long-term success of virgin, a bit like the banking crisis. If i were virgin i'd give gigabit capable doscis3 modems and modem/wireless routers for those who want to pay extra for 1 of those and stop giving out the scientifica v+ boxes and instead sell the boxes and modems that don't meet those requirements to a foreign cable company. Doesn't make sense to have customers upgrading their modems and boxes every few years when we know cable is capable of gigabit so 400mb superhubs should never have been given out, they should be gigabit capable. I'm still quite annoyed that virgin messed up the 100mb upgrades as my broadband went from 20mb to 2-7mb as the QAM codes had changed and the cabinet across the road needed changing. Why didn't virgin remotely update all the cabinets in the country instead of leaving customers with slow broadband without them being informed. Poor management by vm for the 100mb upgrade. I wonder what virgin will do for customers when they release 200mb as most ethernet ports in the uk are only 10/100. Will they give out pci gigabit cards or pcmia gigabit cards for users who don't have gigabit ethernet. Alot of users would have no clue how to install a pci or pci-e card. I can see alot of customers furious with vm whenever they decide to upgrade to 200mb as a result of not having gigabit ethernet ports. Virgin would probably have to charge customers who have 10/100 alot of money for an engineer to install a card as most people have never opened up their desktop case. Is 100mb a new tier now? 10/30/50/100mb, are those the tiers for new customers? Bt infinity averages at 37mb for customers and apparently they will be upgrading it to 80mb from 40mb soon which would be very tasty.