Quote:
Originally Posted by Pantsu-san
Grats. Welcome to the club. I only wish that the engineer that attended my property (and his superviser on the phone) didn't think that customers would roll over so easily for a belly rub. There's a definite art to complaining to Mr. B that gets results, especially after you've been lied to by a couple of his company's representatives.
I can only hope that the 're-training' that occurred due to my case assisted you, or any potential 100Mb customers, in some way, and any future installees don't have to endure the same situation.
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What "re-training" would that be?