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Originally Posted by Stephen
Total nonsense.
The superhub was brought out to make things simpler for customers to set up their broadband and create a network in the home, rather than farting around with a separate modem and router.
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Really? I've got broadband and an adequate network in my home with separate devices - it isn't broken, so what made VM decide I want them to fix it for me?
Quote:
Originally Posted by Stephen
For the majority of customers it's done exactly that.
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And for many posting on here, it hasn't. Are they all just wrong?
Why did VM pick such an apparently limited and unreliable device? (answer IMO: it was cheap.) Why did no-one in VM think that some high-spending customers might have also spent a lot of money on their home network, and only require VM to supply a modem? (answer IMO: they did, but modem resupply was too pricey.) Why did they rush it out before it was ready - fact: multiple firmware updates in 6 months = it was not ready - (answer IMO: faulty supply decisions mean it's all they have.)
Quote:
Originally Posted by Stephen
BT homehubs aren't exactly perfect themselves. I mean they are now on the third model of it.
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I didn't say they were perfect, I just said VM wanted something to advertise against them.
---------- Post added at 22:33 ---------- Previous post was at 22:29 ----------
Quote:
Originally Posted by Stephen
The gamers is why there is a modem only mode being introduced.
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It should have been there on day 1, not still waiting 6 months later.
Quote:
Originally Posted by Stephen
VM have got the superhub right in some respects and as I say it's been working perfectly fine for me in every way.
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But only in some respects, and you can't just dismiss the complaints, or say it'll be ok eventually. To those having problems with it, the fact that it works perfectly for you is totally irrelevant - they want their's to work as well.