Quote:
Originally Posted by knack
Thanks for the replies all. I called faults last night after posting but the guy was reading from a script and couldn't help, just said it would be activated within 24 hours and there was nothing he could do. I'll try again.
---------- Post added at 17:52 ---------- Previous post was at 17:28 ----------
Spoke to another person in faults who said the reason is because the TiVo box has been put on the account. Even second line support couldn't resolve the issue there and then and said it should be fixed by the morning. I don't hold out much hope!
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If it is still the same tomorrow then ring as soon after 0800 in the morning as possible to get a UK agent.