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darkm · 14-06-2011, 19:10

Just had the engineer out, he has said that he knows there is a problem with some UBR and the 30 meg service going back out from the superhub. He was told last month that the issue would take 3 months to resolve but did say there wasnt a big push from virgin to resolve it as it was an up to service. Hence im getting 1.7meg upload.
He also said that if I was on the 50 meg service I wouldnt see this problem and would receive the full 5 meg upload, though I doubt this.

He wouldnt go into too much detail as to what specifically what the problem was..

So even with future firmware updates which will help the hub it will not resolve my issue, as it is some sort of configuration problem with certain 30 meg hubs on different UBR's.

So where does that leave me?

14-06-2011, 19:10	#2237
darkm Inactive Join Date: Jul 2007 Posts: 254	Re: [Update] ALL 20>30Mb upgrade discussion Just had the engineer out, he has said that he knows there is a problem with some UBR and the 30 meg service going back out from the superhub. He was told last month that the issue would take 3 months to resolve but did say there wasnt a big push from virgin to resolve it as it was an up to service. Hence im getting 1.7meg upload. He also said that if I was on the 50 meg service I wouldnt see this problem and would receive the full 5 meg upload, though I doubt this. He wouldnt go into too much detail as to what specifically what the problem was.. So even with future firmware updates which will help the hub it will not resolve my issue, as it is some sort of configuration problem with certain 30 meg hubs on different UBR's. So where does that leave me?