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Rillington · 14-06-2011, 16:31

Thanks for that Ben.

From what I can see, assuming these tariffs are for all packages, then they are charging "up to" 11p/min for 0500/0800, 41p/min for 0844, 0845 and 0870 and 10p to contact customer services.

Interesting that the describe 0500 and 0800 numbers as freephone number but charge "up to 11p/min" to call them but I don't understand why they don't actually say what the charges to these numbers actually are so one musta ssume that they charge 11p/minute to call these "freephone" numbers.

It would also be interesting to know why they charge us to call customer services.

14-06-2011, 16:31	#3
Rillington cf.mega poster Join Date: Jan 2004 Services: Virgin Media, DAB Posts: 1,157	Re: Call costs to 08xx numbers Thanks for that Ben. From what I can see, assuming these tariffs are for all packages, then they are charging "up to" 11p/min for 0500/0800, 41p/min for 0844, 0845 and 0870 and 10p to contact customer services. Interesting that the describe 0500 and 0800 numbers as freephone number but charge "up to 11p/min" to call them but I don't understand why they don't actually say what the charges to these numbers actually are so one musta ssume that they charge 11p/minute to call these "freephone" numbers. It would also be interesting to know why they charge us to call customer services.