Originally Posted by Nopanic

I'm not really, I just argue the opposite to what everyone else says in a thread.

There are 12,000 odd people working for VM ( I think ) no one will ever be able to ID this person.. unless you make a fuss ..

As a customer personally I would chase him up, try and get your details to him, so you can speak again .. I don't know who he is, or what he's planning but even if he fails, the fact that he is willing to try is pretty good customer care ..

AND before you all jump on me and say its not process, that's true, it's not, I don't condone his attempt to bypass process, but for all I know, he is allowed to ..