Quote:
Originally Posted by ahardie
Well shouldn't he know Devil? If VM aren't briefing their tech's properly then they will try a box swap out or something which costs the company money. That has to be passed on to us customers. In fairness to the tech's though perhaps the customer should be told there is a pq issue and there is a fix on the way when they phone up faults in the first place.
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Yes I agree, But it has been stated that some installers are sub-contracted so they will be the last to know? ( Not sure if correct )
