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Originally Posted by devilincarnate
Very well said 
Can I just add what happen's if the tech does not know about the PQ issue  |
Well shouldn't he know Devil? If VM aren't briefing their tech's properly then they will try a box swap out or something which costs the company money. That has to be passed on to us customers. In fairness to the tech's though perhaps the customer should be told there is a pq issue and there is a fix on the way when they phone up faults in the first place.