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Originally Posted by fredtheted
Just an update. I did phone Virgin and registered my dis-satisfaction and requested to revert back to my trusty Samsung Virgin+hdbox, but they insisted they send an engineer first.
He arrived this morning and advised me that the reason was probably because I had an LCD tv instead of an LED tv, which he says gives a better hd/sd image and would account for my problem. Also contrary to previous advice on this forum my tv 'sharpness' setting was turned off, but should be switched on.
I'm still not happy, but perhaps TIVO will grow on me, particularly if they remedy the lack of 'reminder facility' and programme recording 'padding' facility.
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What a pile of junk , there are some excellent LCD TVs out there.