Quote:
Originally Posted by BenMcr
Don't think that's the case actually. When 30Mbit launched existing customers upgrading to 20Mbit stopped getting the SuperHub.
If customers on 20Mbit want the SuperHub they have to pay the full cost for it, so any fault swaps should probably be either like for like modem or a 'normal' Hub
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All new customers and replacements should be the relevant hub for the tier of service as that is what it says on the intranet weither it gets done in reality is something quite different.