Cable Forum - View Single Post

BenMcr · 13-06-2011, 11:56

Don't think that's the case actually. When 30Mbit launched existing customers upgrading to 20Mbit stopped getting the SuperHub.

If customers on 20Mbit want the SuperHub they have to pay the full cost for it, so any fault swaps should probably be either like for like modem or a 'normal' Hub

13-06-2011, 11:56	#2226
BenMcr Inactive Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: [Update] ALL 20>30Mb upgrade discussion Don't think that's the case actually. When 30Mbit launched existing customers upgrading to 20Mbit stopped getting the SuperHub. If customers on 20Mbit want the SuperHub they have to pay the full cost for it, so any fault swaps should probably be either like for like modem or a 'normal' Hub