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Old 13-06-2011, 10:06   #2219
virginruinedntl
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Join Date: Dec 2008
Posts: 391
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Re: [Update] ALL 20>30Mb upgrade discussion

phoned virgin support, they said this was the problem:

Upstream Symbol Rate : 5120 Ksym/sec
Upstream transmit Power Level : 55.2 dBmV
Upstream Mini-Slot Size : 4

the upstream power is too high they said, engineer coming tomorrow and will look at the cabinet and my modem. Hoping they might replace it with a new modem so that i might possibly get 30mb upgrade for free.
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