Cable Forum - View Single Post - Scared to use mobile internet !! :-(

Abidaddy · 12-06-2011, 20:24

Hi all,

What a great forum!!.

This is my first post and not the most positive to start....sorry !!

I have read many post on the Virgin support site, but having just signed up to receive 3 Blackberry 8520 mobiles at £10.21 p/m each for my family (50mins, 250 text and 1GB internet), I am concerned at the number posts of high bills due to Virgin/Blackberry not distinguishing between Blackberry browser use (i.e messenger) and using the phone to browse the internet (Virgin inclusive data), resulting in charges of £2 per MB, and bills in excess of £100.

I would like some advice of possible,

1. Is it ok for my daughter to use Facebook and MSN? Does this come out of the Blackberry allowance or Virgin's bundle?
2. I will try and set max spending limits to £50 for each phone but I understand that Virgin could suspend the phone if you reach the limit.....what would happen next? Would a reconnection fee be payable?
3. The Blackberry is reported to use data allowance 'behind your back during the night' resulting in unknown usage. Is there advice to prevent/limit this?

Am I worrying too much? Are there many of you who are using this service happily?

Thanks so much for any reply :-)

Kind regards,

Mark.

12-06-2011, 20:24	#1
Abidaddy Inactive Join Date: Jun 2011 Posts: 4	Scared to use mobile internet !! :-( Hi all, What a great forum!!. This is my first post and not the most positive to start....sorry !! I have read many post on the Virgin support site, but having just signed up to receive 3 Blackberry 8520 mobiles at £10.21 p/m each for my family (50mins, 250 text and 1GB internet), I am concerned at the number posts of high bills due to Virgin/Blackberry not distinguishing between Blackberry browser use (i.e messenger) and using the phone to browse the internet (Virgin inclusive data), resulting in charges of £2 per MB, and bills in excess of £100. I would like some advice of possible, 1. Is it ok for my daughter to use Facebook and MSN? Does this come out of the Blackberry allowance or Virgin's bundle? 2. I will try and set max spending limits to £50 for each phone but I understand that Virgin could suspend the phone if you reach the limit.....what would happen next? Would a reconnection fee be payable? 3. The Blackberry is reported to use data allowance 'behind your back during the night' resulting in unknown usage. Is there advice to prevent/limit this? Am I worrying too much? Are there many of you who are using this service happily? Thanks so much for any reply :-) Kind regards, Mark.