I had a couple of letters back in October 2010 and i think its disgusting that they still advertise 50mb as unlimited. I often get stopped in town by VM reps and they still insist that if i signed up and went with 50mb i could download as much as i like 24/7. I wasn't going to take the risk so took notice of the letters, i'm glad i did because i have read threads from 2 people so far that claim to have been cut off.
What annoyed me the most about the situation was that my 2nd letter was actually dated BEFORE i received my first and after speaking to the rude idiots on the phone i was advised that i should consider myself lucky i got away with it for 12 months
I argued that i signed up to an unlimited package and was able to download as much as i liked for 12 months so why is it my problem that they have started to sign up too many customers and the service can no longer handle what i was promised when i signed up? Once again i was told there's no need to download so much and i should think myself lucky i haven't been disconnected
Disgusting attitude IMO but they have me by the balls so ive had to change my download habbits. It hasn't been a problem to change when i download but to have a service that only allows me to download for 30 mins while i'm usually awake is pretty pathetic.