Cable Forum - View Single Post - V+ Sick of paying for a service that doesn't work!

DaMac · 11-06-2011, 17:09

Where i used to live i had loss of on demand and broadband at least 20 times in 2 years, because i worked long days it was days maybe weeks before an engineer could get out because virgin insisted someone was in during the "visit" even though on every occasion the problem was in the green box. A couple of the people they sent said they had moved my connection and that seemed to have fixed the problem (till the next time), then i got a bloke who really knew what he was doing and said there was 2 many connections in the box on splitters (this can effect your upstream) and the entire box needed sorting out, well it took a while and a couple more outages but he called one day and said him and his mate had spent most of the day sorting it out and it was fine after that... morale is don't get fobbed off.

11-06-2011, 17:09	#6
DaMac Inactive Join Date: Dec 2010 Location: North West England Services: VM 200mb Gamer BB, 1m Motorised Satellite, Netflix 4K, Amazon Prime 4K, VM M TV, Freesat HD. Posts: 920	Re: Sick of paying for a service that doesn't work! Where i used to live i had loss of on demand and broadband at least 20 times in 2 years, because i worked long days it was days maybe weeks before an engineer could get out because virgin insisted someone was in during the "visit" even though on every occasion the problem was in the green box. A couple of the people they sent said they had moved my connection and that seemed to have fixed the problem (till the next time), then i got a bloke who really knew what he was doing and said there was 2 many connections in the box on splitters (this can effect your upstream) and the entire box needed sorting out, well it took a while and a couple more outages but he called one day and said him and his mate had spent most of the day sorting it out and it was fine after that... morale is don't get fobbed off.