Quote:
Originally Posted by denphone
Well l am afraid thats Virgin's problem not mine all l know there was a big outage that day. and l was a unhappy bunny becuse l was missing a major event on being shown on tv.
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I think Masque is just pointing out the Credit Policy at VM. The agent in your case shouldn't have credited anything at that stage and had failed to follow guidelines.
He's not having a go at you, Denphone.
