Quote:
Originally Posted by Masque
You need to call up and report the issue so they can check what is happening to the box, I have a fault with my own V+ and I have an engineer booked for Monday.
A
---------- Post added at 13:41 ---------- Previous post was at 13:39 ----------
As for credit for loss of service you will not get anything unless it has been reported and has been offline for over 24 hours so a loss of service for 30 minutes once a week would not even qualify.
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Well l lost my services for 4 hours and they compensated me.