Quote:
Originally Posted by GibsonLesPaul
Over the last month, every Friday night between 8:30 and 9:00 pm we loose our TV / Broadband service. This has happened three out of four Fridays in a row (I cannot account for one Friday as we were not at home). As you will agree this is a pain, but what makes it more annoying to me is that in losing the service we are also unable to access our pre-recorded programmes too which would have given us some viewing option. Is this crazy or what?
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First thing is have you phoned Virgin up and if you have you should ask to be compensated for loss of your services as quite clearly you are having issues with your service and remember a unhappy customer potentially can become a lost customer so make sure you make your point to them politely but sternly.