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soup dragon · 11-06-2011, 09:24

What colour should the 3 leds be on the superhub?

On Thursday I lost connection to the internet, rang 151 ,who after doing all the checks booked me a tech visit for today to replace my superhub as it 'appeared to have failed'. I went to work Thursday night and an automated call to my home from VM was answered by my son who didn't know what was happening and so he hung up. Last night about 23:00 the internet reconnected for about 15 mins, went off again and is now back on. I rang VM to see what was happening and the guy said the tech visit had been cancelled as it was an area outage on Thursday/Friday and that I had been sent a text informing me (the automated call). When I initialy rang the guy said there wasn't any issues in the infrastructure and it was my superhub.

Anyhoo - I am not sure but before this I thought that the top 2 leds were blue and the bottom 1 was green. Now it is only the top led that is blue. Is my memory playing tricks on me?

11-06-2011, 09:24	#1
soup dragon Inactive Join Date: Nov 2005 Location: Portsmouth Age: 58 Services: XL BB, XL TV, V+ Posts: 742	Superhub leds? What colour should the 3 leds be on the superhub? On Thursday I lost connection to the internet, rang 151 ,who after doing all the checks booked me a tech visit for today to replace my superhub as it 'appeared to have failed'. I went to work Thursday night and an automated call to my home from VM was answered by my son who didn't know what was happening and so he hung up. Last night about 23:00 the internet reconnected for about 15 mins, went off again and is now back on. I rang VM to see what was happening and the guy said the tech visit had been cancelled as it was an area outage on Thursday/Friday and that I had been sent a text informing me (the automated call). When I initialy rang the guy said there wasn't any issues in the infrastructure and it was my superhub. Anyhoo - I am not sure but before this I thought that the top 2 leds were blue and the bottom 1 was green. Now it is only the top led that is blue. Is my memory playing tricks on me?