[Midnight Tboy]

not sure about others, but I certainly got them.

checking my dates now on old emails, and it was mid October that I received my first letter.

Like many others, I understand that fair enough, performance can be affected during daytime......and would not object to more stringent capping when their limits were reached...which should be auto managed....but stupid that they will not even give a limit for your area, or a target and you're expected to keep within it.

One of my friends who works in retentions at VM knows nothing about the whole thing either.

the thing that peeved me off about the whole thing was the saying "move a large proportion of your downloads to outside the 9am-9pm times.

So, with STM being, from memory, 10am-3pm 4pm-9pm, I set my downloads to stop at 10am, then to go between 3pm and 4pm, and resume as normal at 9pm.......so that was 2hours of the 12hour period daytime downloading which was NOT in their peak times as per STM.....definately moving "the majority".....but no that wasn't good enough and got the follow up letter (but like I said, it took a good 2/3weeks for the first letter to come through anyway).

What was odd though, the first letter was only sent in the post. The 2nd one I got by email to the ntlworld address. I got a letter, as per the email, about 2 weeks later.