[devilincarnate]

Originally Posted by DaMac

So why not catagorically state, everybody pays install charges, whether your a new customer, old customer, top customer, peeved off customer or mates with the M.D. The whinging starts when some people start getting a better deal than others, and because more and more people are connected around the country via forums or even twitter, everybody knows. Just like the super injunctions gossip even about sales reps offering free installs over the phone spreads like wildfire.

Very well put