Quote:
Originally Posted by telegramsam
I say it again `CLEAR OFFERS AND PRICES MADE TO EVERYONE`!` Unless virgin start making offers crystal clear and the same for everyone then they`re going to keep on getting angry customers. I think alot of re-training of the staff would help to. I`ve been weighing up whether to go for the tivo box and have my existing v+ box moved to the bedroom(the cable is already in there as I used to have my old samsung v box in there) but if I`m going to lose my £18.50 tripple package loyalty discount then theres no chance I`l do it as the cost would be far to high.
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I didn't lose my discounts when I upgraded from V+HD to TiVo. I am XL TV, XL phone and 10mb BB. No other boxes.
Losing the discounts would be an epic fail. Surely VM wouldn't do that.