[Stephen]

Originally Posted by kenoliver

No I've had the Black Screen several times, and lost about 6 recordings due to it and the reboot

But irrespective of how many times I've had it , the point is I shouldn't have had it at all, on a system I have just paid £149.99 for,

I never had anything like this with my V+ box in the 4 years I had it, It was only rebooted due to power failure, and never to correct a fault, it was very reliable

I see that you are VM staff I would have hopped you would have felt able to respond with a more helpful post

And as for the reboot as yet I have not recorded anything so won't know if it fixed it till later tonight

As a Black Screen recording effects the channel I am recording off, setting it to not available on your package

That's the nature of tech unfortunately. I paid a lot more than £149 for somethings and they all had issues at the start. That is the price a lot of people pay for being an early adopter.