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fredtheted · 08-06-2011, 10:21

Hi

When I ordered my TIVO I first spoke to 'retentions' to enquire if I would lose my loyalty bonus. They advised that I would not if I ordered the new box through them, but if I was to order through sales the chances were that it would be treated as a new order and would probably lose the bonus.
They advised that anyone wanting the TIVO was to book it through them.

08-06-2011, 10:21	#18
fredtheted Inactive Join Date: Apr 2007 Posts: 82	Re: Lose retention deal with Tivo ? Hi When I ordered my TIVO I first spoke to 'retentions' to enquire if I would lose my loyalty bonus. They advised that I would not if I ordered the new box through them, but if I was to order through sales the chances were that it would be treated as a new order and would probably lose the bonus. They advised that anyone wanting the TIVO was to book it through them.