Thread: Superhub I'm just about sick of the Superhub......
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Old 07-06-2011, 21:17   #55
Nopanic
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Join Date: Jan 2011
Location: Northwest
Posts: 2,249
Nopanic has reached the bronze age
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Re: I'm just about sick of the Superhub......
Quote:
Originally Posted by KenK View Post
Really? you're waiting on your 5th, having had major problems with the other 4. What makes you think no. 5 will be any better than the rest?

"once all the issues have been sorted" is no way to do business / supply a service / keep happy customers / make a profit. VM apparently decided that "superhub" would be the only piece of connection hardware that they would supply (for >30Mb/s), and 6 months later it still doesn't work well enough. You've proved that it doesn't work well enough.

I only hope that the penalty clauses that VM wrote into the contract with the supplier mean that the supplier is paying for this disaster, not the customers.

A faulty piece of hardware will be returned to the vendor and replaced as with any hardware.
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