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Re: virgin media 12 month contracts when never signed a contract?
Virginmedia will say by keeping there services and paying your first bill you are deemed to have accepted the 12 month contract.
Firstly send a letter the debt collector telling them you are going to dispute the claim. They will drop it like a hot rock if they think any of the watchdogs might get involved.
Then ask Virginmedia to send you either the signed contract or a recording or the phonecall that they say is you agreeing a 12 month contract. Because its unfair to ASSUME you knew you were entering a new 12 month contract.
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