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murfitUK · 07-06-2011, 14:07

Turns out my calls where genuine and they were really trying to find ways for me to save money...

I phoned customer services to find out and they said I could save on my phone calls by going for the unlimited call package for an extra £3 per month. I didn't think this would be of use as I only ever make £2-£3 of calls a month. It was a bit of a shock when she said my call charges in last months bill were £80!

I've had a look online at my bill and requested a breakdown (after recovering from my own little breakdown). Something's gone wrong somewhere.

07-06-2011, 14:07	#5
murfitUK Inactive Join Date: Nov 2003 Location: Stoke-on-Trent Posts: 273	Re: Phone call from Virgin Media Turns out my calls where genuine and they were really trying to find ways for me to save money... I phoned customer services to find out and they said I could save on my phone calls by going for the unlimited call package for an extra £3 per month. I didn't think this would be of use as I only ever make £2-£3 of calls a month. It was a bit of a shock when she said my call charges in last months bill were £80! I've had a look online at my bill and requested a breakdown (after recovering from my own little breakdown). Something's gone wrong somewhere.