Hi,
Well I attempted to put this up yesterday - I managed to get three nice metal drywall fixings into the ceiling no problem. Screwed the T-Support into position - success!
Put the first pole into the T-Piece and found that it was coming out at an angle - not going straight down!
So - remove the T-Piece again and I put 4 washers on the front two screws (above the T-Piece) and screwed it up again - success! It's now straight so put the rest of the pole / shelves into position and screwed the last one nice and tight into the rubber foot thing so it won't move. Job done!!
So - found out something else about our house - the ceilings are not level!
