[Nopanic]

Originally Posted by Chrysalis

Seems an odd way to deal with it by sending letter, I would expect isp to suspend your account and then ring you up to help you in cleaning the infection before reinstating the account.

I would expect a lock down too .. but they can't do cold calling, DPA restrictions ..

Originally Posted by Neo-Tech

Hmm yeah, but what if your IP has changed? This is over 4 months old, and their IP could have changed since and someone else might have it?

I know VM IPs can change like BT's without a reboot, happened to a friend of mine who got moved to a different port but his modem didn't restart or say anything in the modem logs.

Originally Posted by Sirius

Pretty certain they do. I think its a legal requirement

How do you think they can give the details of a customer to the court if the court request it should that customer have been identified as having been file sharing ?

You really are trying your damndest to find as much fault with this as you can aren't you.

VM do, they have to keep them for a certain amount of time by Law and for some odd reason that amount of time is very restricted information .. I had to agree to some weird things before I was told .. one of which is to never kick a cat ..