Quote:
Originally Posted by telegramsam
I agree about it being very confusing,hence the reason I suggested elsewhere on this forum that virgin should make these offers clearer. I`ve read my letter/leaflet over and over again and I`m still non the wiser. If anyone from virgins customer sertvices department is reading this then the message customers are saying on here is MAKE THE OFFERS CLEARER!!  |
I just want offers and communication to be clear and understandable. I hate reading something that leaves me confused, it makes me feel feeble minded. I'm sure there's plenty of people who know exactly what Virgin mean with this latest offer / mail shot however not everyone reads at the same level. Oh and whilst I'm ranting, there's way too much stuff tucked away in the small print, but that's by pretty much all companies these days, not just Virgin.