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Old 04-06-2011, 14:17   #18
Peter_
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Re: Virgin Media Virus Letter?

Quote:
Originally Posted by Welshchris View Post
i just put the number in on that letter to google expecting to find atleast one reference to it somewhere and NOTHING. I find it weird that they say they can remotely access of ur system and help clean a virus. Usually companies dont like to get involved in such things so directly incase of data loss which u may blame them for.
Are you the only person who has not heard of Digital Home Support.

http://help.virginmedia.com/system/s...ICLE_ID=195442

Quote:
Our free support is there to help you with the services and products you get directly from Virgin Media.
It doesn’t include help with the digital stuff you bought yourself and isn’t supplied by Virgin Media such as your own computer or your own (non Virgin Media) wireless router.
This is where Virgin Media Digital Home Support comes in. Digital Home Support offers 24-hour care for you, your computer and your digital gadgets. If you have a question or a crisis, morning, noon or night, our Tech Experts are on hand to help.
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