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03-06-2011, 07:21

VM need to address this 'small print' and quickly

It's evident just from the amount of posts that lot of customers are totally unaware of £40 install fee & this is exacerbated by advisors not mentioning install fee during the sale either - if the customer is unaware they can not reach 'an agreement'

VM have refunded lots of customers on forums for this very reason - which is acknowledgement of this very issue - VM cant plead ignorance they are now 'On Alert'

How many people in the real world are being stitch up we can only guess - but it will be 1000's

Hence VMs need to address this 'small print' and quickly

Updating a web page takes minutes - they could do that today!

03-06-2011, 07:21	#6
JethroUK Guest Location: Loughboro' Leics (xNTL) Services: Philips 42" +XLTV +10 meg B.B. +Lrg Phone + caller ID +Tivo £52 +Xbox 360 60 gig +200w Sub Posts: n/a	Re: getting the tivo for 50 pounds VM need to address this 'small print' and quickly It's evident just from the amount of posts that lot of customers are totally unaware of £40 install fee & this is exacerbated by advisors not mentioning install fee during the sale either - if the customer is unaware they can not reach 'an agreement' VM have refunded lots of customers on forums for this very reason - which is acknowledgement of this very issue - VM cant plead ignorance they are now 'On Alert' How many people in the real world are being stitch up we can only guess - but it will be 1000's Hence VMs need to address this 'small print' and quickly Updating a web page takes minutes - they could do that today!