Cable Forum - View Single Post - Router drops conntion

Chuck · 02-06-2011, 19:28

I signed up for a superhub from "My VirginMedia" as it said it was free, completed the online form, got a couple of emails then got a superhub delivered. Checked my bill which had a one off charge of £75!! Called Virgin and they said thats what a superhub costs, but they never told me that!! Usual billing joke, anyway complained and they waived the fee.

Engineer came today, upsteam power was 57.8, after being moved in the floor box in the road down to 46.9, so should be happy days!!

02-06-2011, 19:28	#13
Chuck Inactive Join Date: Oct 2008 Services: Virgin TiVo and V+ XL Basic Phone 60mbps Broadband Posts: 47	Re: Router drops conntion - DHCP renew works but why? I signed up for a superhub from "My VirginMedia" as it said it was free, completed the online form, got a couple of emails then got a superhub delivered. Checked my bill which had a one off charge of £75!! Called Virgin and they said thats what a superhub costs, but they never told me that!! Usual billing joke, anyway complained and they waived the fee. Engineer came today, upsteam power was 57.8, after being moved in the floor box in the road down to 46.9, so should be happy days!!