[MikeyB]

From our recent experience with Halifax pet insurance I wouldn't recommend them to anyone. They have messed us about so much with the last few claims for our dog, and they currently have a backlog of claims it's taking nearly two months before they even look at a claim.

One claim for ongoing treatment they requested more & more info from the vets to the point they wanted complete medical history, but why now after about 3 years of this ongoing treatment, held the claim up for about 6 weeks.

Saying we'll get the full amount then the cheque arrived £150 down, say they changed their mind it's a new case so took off the excess when it clearly wasn't, took the vet some time to convince them it was the same course of treatment.

And lastly claim somehow changed it from an operation on her ear to a split tounge and were questioning why the vets bill was so much and would not pay any where near the amount.

We'd love to changed but she has an existing ongoing condition so no one else will start insurance on her.