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Re: Connection dropping, but modem lights remain healthy.
Quote:
Originally Posted by Sephiroth
Quite. Didn't Virgin Media implement "Project Storm" some 9 months ago? A whizz bang monitoring system on all STBs and modems, so that at all times they know exactly what's going on in each locality or indeed at each customer.
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Well seeming as we still get customers calling in everyday with issues.
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