[darkdesign]

Hi Masque

Thanks for your reply's I get more sense from this site than the horrible 2nd line support.

This is what I have done:

Swapped the Superhub for the old Modem/Dlink 615 (Which should have changed the IP as I had to ring up virgin to swap it over) with still the same issue i.e. sites not showing content and wow getting to 90% before disconncting.

Changed DNS providers (Virgin, OpenDNS, Google)

Tried on over 4 machines (Running Different OS) and 2 Iphones

Other people on this site can get to these sites.

75% of sites do work, 25% do not.

Sites work OK if I connect via VPN or Mobile broadband.

Virgin claim that the onus is on me to sort out and contact the webpages directly and I should be the one contacting all parties - My VPN subscription (which is £15 a month) has now run out so the only way I can contact the sites is to pay on top of my internet connection just so I can fix this issue.

Both threads I linked earlier on the post to wow-europe.com have had a blue post saying their techs have looked into the issue and it's not their side.

I think I can raise my claim with Ofcom as I am paying for a service I cannot use. As you prob can tell in my post I'm not clueless when it comes to IT but expecting someone to contact sites individually to get them to 'fix' the problem is very lengthy process.

Thanks