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darkdesign · 01-06-2011, 17:43

So I just got off with virgin who tell me that the reason I cannot get to these sites is probably because my IP address is Blacklisted - but they refuse to change my IP address. They require me to contact all websites that do not load up to enquire why they do this. I also need to contact blizzard to see why they are blocking my IP - this comes from second line support!

I referred them to the posts on wow europe with people having lots of problems but to no avail. They basically said that the onus is on myself to contact the providers to see why this is the case and even though about 25% of sites are not working they are not going forward until I have had proof of response from these providers.

Does that sound right? The amount of people on WOW that are having virgin issues: See:

http://eu.battle.net/wow/en/forum/topic/2123515896
http://eu.battle.net/wow/en/forum/topic/2123452594

What I find strange is that despite using FOUR machines and 2 iphones that certain webpages will not load - yet will ping and virgin are saying it's up to me to get my IP address unbarred?

Any help?

01-06-2011, 17:43	#11
darkdesign Inactive Join Date: May 2011 Posts: 22	Re: Serious Virgin Cable Routing Issues So I just got off with virgin who tell me that the reason I cannot get to these sites is probably because my IP address is Blacklisted - but they refuse to change my IP address. They require me to contact all websites that do not load up to enquire why they do this. I also need to contact blizzard to see why they are blocking my IP - this comes from second line support! I referred them to the posts on wow europe with people having lots of problems but to no avail. They basically said that the onus is on myself to contact the providers to see why this is the case and even though about 25% of sites are not working they are not going forward until I have had proof of response from these providers. Does that sound right? The amount of people on WOW that are having virgin issues: See: http://eu.battle.net/wow/en/forum/topic/2123515896 http://eu.battle.net/wow/en/forum/topic/2123452594 What I find strange is that despite using FOUR machines and 2 iphones that certain webpages will not load - yet will ping and virgin are saying it's up to me to get my IP address unbarred? Any help?