Cable Forum - View Single Post - Connection dropping, but modem lights remain healthy.

Gar · 31-05-2011, 19:30

Thanks. I checked and there are no known issues in my area.

I don't want to have to call support if I don't have to, so I'm seeking to try self-help methods first, just in case it's something I can fix on my own.

I have an old Forward Path Attenuator (10dB) which I have since attached to my modem. Worth a shot right?

Since fitting the attenuator my downstream power level has lowered and now averages about -2.2

Out of curiosity, what at the latest optimum power levels for both downstream and upstream (for a 255 modem)? And what are the highest possible ceiling limits for both downstream and upstream before connection drop-outs (like my own) would occur?

31-05-2011, 19:30	#23
Gar Inactive Join Date: Nov 2005 Posts: 34	Re: Connection dropping, but modem lights remain healthy. Thanks. I checked and there are no known issues in my area. I don't want to have to call support if I don't have to, so I'm seeking to try self-help methods first, just in case it's something I can fix on my own. I have an old Forward Path Attenuator (10dB) which I have since attached to my modem. Worth a shot right? Since fitting the attenuator my downstream power level has lowered and now averages about -2.2 Out of curiosity, what at the latest optimum power levels for both downstream and upstream (for a 255 modem)? And what are the highest possible ceiling limits for both downstream and upstream before connection drop-outs (like my own) would occur?