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Old 31-05-2011, 10:30   #1
darkdesign
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Join Date: May 2011
Posts: 22
darkdesign is an unknown quantity at this point
Serious Virgin Cable Routing Issues

Hi All,

I have just had a virgin media engineer come to my house to fix my problem.. which as I tried to tell the call centre on the phone it's not a hardware issue (or software) issue and it's def to do with virgin's routing.

Two things: World of Warcraft gets to 90% log in and then disconnects and certain sites work (youtube.com is ok) and some don't e.g rarlab.com (makers of winrar)

When I fire up my browser (Firefox, IE, Chrome) I can load youtube.com with no issue, however for example Rarlab.com just hangs and the page never loads.

When I connect to my VPN (so I can watch US TV shows) I can connect to both rarlab.com and also play World of Warcraft. I also have a 3G dongle which again can connect to all these sites/games.

Here are some tracert's

YOUTUBE.COM VIA VIRGIN - WORKS

Quote:
Tracing route to youtube-ui.l.google.com [74.125.230.109]
over a maximum of 30 hops:

1 12 ms 9 ms 39 ms cpc2-wake8-2-0-gw.barn.cable.virginmedia.com [77
.97.161.1]
2 10 ms 18 ms 9 ms wake-geam-1a-ge136.network.virginmedia.net [81.9
7.80.109]
3 10 ms 12 ms 9 ms barn-geam-1a-tenge73.network.virginmedia.net [62
.30.252.69]
4 16 ms 19 ms 12 ms brad-core-1a-tenge71.network.virginmedia.net [62
.30.252.53]
5 40 ms 27 ms 11 ms manc-bb-1c-ae2-0.network.virginmedia.net [212.43
.163.233]
6 13 ms 12 ms 13 ms manc-bb-1b-ae6-0.network.virginmedia.net [213.10
5.159.89]
7 17 ms 18 ms 19 ms tele-ic-3-ae0-0.network.virginmedia.net [212.43.
163.70]
8 20 ms 20 ms 16 ms 158-14-250-212.static.virginmedia.com [212.250.1
4.158]
9 17 ms 16 ms 19 ms 209.85.255.175
10 19 ms 21 ms 17 ms 209.85.251.62
11 17 ms 19 ms 34 ms 74.125.230.109
RARLAB.COM VIA VIRGIN - FAILS

Quote:
Tracing route to RARLAB.COM [217.70.129.242]
over a maximum of 30 hops:

1 13 ms 12 ms 9 ms cpc2-wake8-2-0-gw.barn.cable.virginmedia.com [77
.97.161.1]
2 14 ms 7 ms 11 ms wake-geam-1a-ge135.network.virginmedia.net [81.9
7.80.105]
3 11 ms 9 ms 11 ms barn-geam-1a-tenge73.network.virginmedia.net [62
.30.252.69]
4 13 ms 11 ms 11 ms brad-core-1a-tenge94.network.virginmedia.net [62
.30.252.17]
5 96 ms 29 ms 17 ms manc-bb-1c-ae2-0.network.virginmedia.net [212.43
.163.233]
6 44 ms 21 ms 11 ms manc-bb-1b-ae6-0.network.virginmedia.net [213.10
5.159.89]
7 14 ms 10 ms 15 ms leed-bb-1a-as3-0.network.virginmedia.net [213.10
5.175.141]
8 19 ms 17 ms 15 ms tcl3-ic-1-ae0-0.network.virginmedia.net [212.43.
163.198]
9 19 ms 21 ms 25 ms ldn-b2-link.telia.net [213.248.93.69]
10 18 ms 19 ms 15 ms ldn-bb1-link.telia.net [80.91.250.225]
11 40 ms 34 ms 32 ms hbg-bb1-link.telia.net [80.239.147.182]
12 41 ms 39 ms 40 ms bei-b2-link.telia.net [80.91.254.207]
13 45 ms 38 ms 39 ms dnsnet-ic-134271-bei-b2.c.telia.net [213.248.69.
26]
14 37 ms 39 ms 38 ms 217.70.136.60
15 41 ms 38 ms 41 ms 217.70.129.242
RARLAB.COM VIA MY VPN (OVER VIRGIN)

Quote:
Tracing route to rarlab.com [217.70.129.242]
over a maximum of 30 hops:

1 27 ms 28 ms 27 ms 10.10.10.1
2 26 ms 26 ms 26 ms gw-c6509.lxb.as5577.net [195.26.4.1]
3 32 ms 28 ms 37 ms 40g.lxb-fra.as5577.net [83.243.12.2]
4 28 ms 38 ms 31 ms ffm-b12-link.telia.net [213.248.81.77]
5 38 ms 33 ms 31 ms ffm-bb2-link.telia.net [80.91.246.104]
6 50 ms 50 ms 53 ms bei-b2-link.telia.net [80.91.254.229]
7 83 ms 73 ms 71 ms dnsnet-ic-134271-bei-b2.c.telia.net [213.248.69.26]
8 56 ms 64 ms 65 ms 217.70.136.60
9 74 ms 59 ms 61 ms 217.70.129.242
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