Quote:
Originally Posted by kwikbreaks
Masque says this behaviour must be a faulty unit. I'm not so convinced and think it is dodgy firmware which may eventually be fixed.
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This may be a faulty unit but not necessarily so as it would need to be checked out remotely with our online tools before any decision as to what may be causing it can be decided, as for it being firmware related that is doubtful considering the amount of these in circulation.
---------- Post added at 12:58 ---------- Previous post was at 12:57 ----------
Quote:
Originally Posted by Skie
Most tech support people wont consider it a fault either if simply rebooting it resolves the issue.
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Not really as the must be something causing the problem and simply rebooting is not the answer.