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Old 30-05-2011, 11:35   #12
fixerman
Inactive
 
Join Date: Feb 2007
Location: Hounslow
Age: 80
Services: Virgin Media 200mb Superhub 2, Two Tivo V6 1tb, one "Old" Tivo 1tb, home phone, Humax Freesat PVR.
Posts: 625
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Re: I'm just about sick of the Superhub......

Quote:
Originally Posted by Skie View Post
Most tech support people wont consider it a fault either if simply rebooting it resolves the issue. India will close the call the second you indicate its working again.
To be honest I can't bear the thoughts of speaking to an Indian Call Centre. The phone line is usually very poor quality and it irritates me the way they run through the stupid patter, like, after telling them the problem, and then without another word they ask you is there anything else they can help you with. I usually respond with " You haven't helped with the first problem yet" and of course they don't understand the sarcasm.

I'm really sorry I got the Superhub. I am very happy with all my other VM services but I feel I was conned by VM when it came to the Superhub.

URGH!!!!!!
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