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Old 29-05-2011, 17:49   #40
Nopanic
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Join Date: Jan 2011
Location: Northwest
Posts: 2,249
Nopanic has reached the bronze age
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Re: Just joined Virgin Media

Quote:
Originally Posted by craigj2k11 View Post
Lots of people have go down that road to get a VMNG300 modem
Lots ?

Keep in mind the massive customer base, the CEO's office are a small team.

They also don't just take on anyone who contacts them, you have to follow the normal process first, if you get no where then they jump in.

You'd probably find the guys have a few cases a week each, they spend a lot of time on each case, but they don't have the resources to take loads of complaints.

As far as I know they haven't expanded .. unless you know something I don't ..
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