Quote:
Originally Posted by Nopanic
Hmmm ..
The only thing I can think of is the modem you are using now is assigned to someone elses 30Mb service ..
Without seeing your account, I don't know why your modem has a 30Mb docsis, but what ever the reason, it wouldn't be a difficult thing to fix.
Did you by any chance get a reference number when you called up ?
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That is my thoughts exactly but left to you to confirm.
