Quote:
Originally Posted by Nopanic
100Mb is the flag ship BBI service so the techs need to be 100% on the ball.
Sounds like this one was and as said above it is good to hear positive feedback.
Thank you for taking the time out to post 
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shouldnt they be "On the ball" as u put it with all installs or calls.
At the end of the day thats what customers pay their money to Virgin for to get issues fixed or installations done correctly and thats what the techs are paid to do.