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Old 28-05-2011, 10:16   #7
Donser
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Join Date: May 2011
Posts: 7
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Re: Is triple XL still available and if so whats going rate?

I am have XL TV and phone but only L BB, which costs me just over £50 a month including line rental and loyalty discount. I have been wanting to upgrade to the triple XL. When comparing package prices on the virgin website there is only a couple of pounds difference between my package and the triple XL package, prices shown are about £58 and £60.50.
I have rang them a couple of times and have been quoted £60.50 to get the triple XL package, the standard price for new customers. I asked if some of my discount was being reduced and I was told i was getting my full discount and would keep it permanently. So how they got to £60.50 by adjusting my prices i have no idea.
It's worth noting that they did offer me the currrent offer for new customers of £5 off for the first 6 months bringing the package price down to £55.50 for the first six months. But in my case that would have just covered the cost of the superhub installation fee.
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