Cable Forum - View Single Post - Router drops conntion

Chuck · 27-05-2011, 09:27

Called Virgin Media on Tuesday and after a long call basically got told it was fixed because I had rebooted my modem!! Despite trying to tell the agent that it works but drops and asked about the power levels he was adamant it was fixed!!

Called again today and agent tried the same, asked and asked for him to look at the power and eventually he did and now have engineer booked for next week!!!

One question if I do the upgrade to 30mbps will the power for my Ambit and the new modem/router be the same or should I get it swapped at the same time?

27-05-2011, 09:27	#11
Chuck Inactive Join Date: Oct 2008 Services: Virgin TiVo and V+ XL Basic Phone 60mbps Broadband Posts: 47	Re: Router drops conntion - DHCP renew works but why? Called Virgin Media on Tuesday and after a long call basically got told it was fixed because I had rebooted my modem!! Despite trying to tell the agent that it works but drops and asked about the power levels he was adamant it was fixed!! Called again today and agent tried the same, asked and asked for him to look at the power and eventually he did and now have engineer booked for next week!!! One question if I do the upgrade to 30mbps will the power for my Ambit and the new modem/router be the same or should I get it swapped at the same time?