[AndyCalling]

I will add that VM have been great for me, and I have been with VM broadband since the days of their 512K/256K ADSL service. There have been problems, but they have been fixed (Superhub modem mode not withstanding). I don't like the Home Delivery Network that VM insist on using, but VM themselves are great.

VM engineers are particularly good eggs. No other phone company can compete with VM engineers who may not be perfect but do actually care about their work. The ones I've had contact with, anyway.

This is how BT used to be, before they turned on their staff. These days their front line workers generally hate their jobs. Their union has a lot of work on, I imagine.

So well done VM! I hope you pay your great staff well.