Cable Forum - View Single Post - 50M Think Broadband Ping Monitor Results (POST YOURS)

Mr.A.2009 · 26-05-2011, 21:43

20MB Ambit256:

My connection improved drastically over the past few days.

50MB Superhub installed today:

I know my power levels are extremely high on my new 50MB connection which I had installed today but the tech never even bothered to check the power levels

I rang virgin up a few minutes ago only to be told that there's an area fault and that virgin can't send out a tech to sort my power levels because of an on going area fault. The area fault in it self started on the 9th of this month, its been almost 2 weeks and still I can't get a tech out. Can i contact someone other than tech support to sort my problems out?

My speeds are fine, I'm happy with that, its the disconnections and erratic pings which are annoying!

26-05-2011, 21:43	#475
Mr.A.2009 Inactive Join Date: Nov 2009 Posts: 22	Re: Think Broadband Ping Monitor Results (POST YOURS) 20MB Ambit256: My connection improved drastically over the past few days. 50MB Superhub installed today: I know my power levels are extremely high on my new 50MB connection which I had installed today but the tech never even bothered to check the power levels I rang virgin up a few minutes ago only to be told that there's an area fault and that virgin can't send out a tech to sort my power levels because of an on going area fault. The area fault in it self started on the 9th of this month, its been almost 2 weeks and still I can't get a tech out. Can i contact someone other than tech support to sort my problems out? My speeds are fine, I'm happy with that, its the disconnections and erratic pings which are annoying!