Cable Forum - View Single Post - upgraded to tivo-7 day cooling off option? help.

26-05-2011, 08:47

I dont think you'll have any problem cancelling the whole lot since you weren't contracted prior to having Tivo fitted - they'll have to treat you like a new contract for a dis-satisfied customer

you might struggle to get anyone to deal with it - cant see customer service wanting to talk to you at all, and retentions will prolly just try to sell it to you

P.S. make sure you record name, date & time of the person that you eventually deal with just in case

26-05-2011, 08:47	#3
JethroUK Guest Location: Loughboro' Leics (xNTL) Services: Philips 42" +XLTV +10 meg B.B. +Lrg Phone + caller ID +Tivo £52 +Xbox 360 60 gig +200w Sub Posts: n/a	Re: upgraded to tivo-7 day cooling off option? help. I dont think you'll have any problem cancelling the whole lot since you weren't contracted prior to having Tivo fitted - they'll have to treat you like a new contract for a dis-satisfied customer you might struggle to get anyone to deal with it - cant see customer service wanting to talk to you at all, and retentions will prolly just try to sell it to you P.S. make sure you record name, date & time of the person that you eventually deal with just in case